Residents at Indio condo complex say gas has been out for three weeks

A goose bathed in cold water in a pond at the Quail Lakes condo complex on Monroe street in Indio.

Unfortunately, people who live there are showering in cold water.

"I think it's a really great lesson to be grateful for hot water when you have it," said resident Nadia Nikolich.

Nikolich has lived at the place for three years.

She is trying to keep a positive attitude while taking chilly showers and unable to cook like she normally does.

"One time I actually did heat up some water in the microwave and put it in a bucket and I poured it on myself with a cup 2 weeks ago. That was actually pretty enjoyable," said Nikolich.

Niklovich tells us it's her husband is the one communicating with management by email, expressing frustrations and concerns and looking for answers. 

To help her and other residents who've complained to News Channel 3, we contacted the company that manages the property.

That's Desert Resort Management.

President Mark Dodge who would not comment on camera told us it all started almost 3 weeks ago, when gas for all 68 units had to be shut off.

That happened after a gas leak was detected on the grounds.

Some of the condos had to be temporarily evacuated.

"If you do laundry it's cold. I have to buy food basically every single day. So yeah, it's pretty much been a pain the butt," said resident Andreas Somogyi.

Dodge says crews are now digging up aging PVC gas pipes and trying to find leaks to make repairs.

He says they're "getting close" to reestablishing sufficient pressure in the underground pipes to turn the gas back on. 

Dodge also says residents have been receiving daily emails from the start, keeping them updated on the situation, with the HOA also hosting virtual meetings. 

Dodge says the repair work could take "another day or another week". 

News Channel 3 will continue to follow their efforts at getting the gas lines operating once again.