California Toyota Owners To Get VIP Treatment

KESQ.com News Services

LOS ANGELES -Californians with recalled Toyotas will get at-home pickup, vehicle return and cost-free alternative transportation while their cars are being repaired, Attorney General Jerry Brown announced today.

The Attorney General’s Office reached an agreement with Torrance-based Toyota Motor Sales USA to provide the amenities during the recall.

“This agreement goes a long way towards easing the burden caused by Toyota’s massive recall,” Brown said. “It will now be much easier for Toyota owners to get to work and take their kids to school while critical safety repairs are made on their cars.”

Under the terms of the agreement, Toyota will provide owners of recalled vehicles the following services:

— pick-up and return of vehicles by the dealership;

— transportation to the dealership and/or to the owner’s place of work;

— alternative transportation, such as a rental car, loaner vehicle or taxi reimbursement for a reasonable period that the customer is unable or unwilling to use his or her car; and

— expedited scheduling for repair services.

The services will be provided by Toyota through the dealers at no cost to either the owners or the dealer, Brown said.