Indio 911 phone lines down

INDIO, Calif. (KESQ) — The Indio Police Department is alerting residents of a 911 phone line outage impacting emergency calls citywide.

Anyone experiencing an emergency and unable to reach 911 is urged to call 760-391-4051 instead.

The department has not identified the cause of the outage, but efforts are underway to restore service as quickly as possible.

"At this time, we do not know precisely what caused the outage. I think you should contact Frontier, which is actively working on the issue," Indio police told News Channel 3 just before 11 a.m.

No estimated time for resolution has been given.

In Palm Springs, 9-1-1 lines are still up for residents but the outage has caused issues with phone lines at city facilities.

Stay with News Channel 3 on air and online for the latest updates.