911 lines back up in Indio, no word from other cities

Update 4:15 PM

The Indio Police Department reports 911 lines are back up in the city

UPDATE 3:35 PM

The Indio Police Department reports that AT&T is now working, but T-Mobile is not.

Original Report 7:30 PM

RIVERSIDE COUNTY, Calif. (KESQ) — Emergency officials are warning residents about disruptions to 911 service across parts of Riverside County Thursday, including Indio, Cathedral City, and Palm Springs.

An alert issued around 6:25 a.m. warned that 911 service may be unavailable in Riverside County. Residents unable to reach 911 are being directed to call alternative emergency assistance lines.

Residents should attempt to call 911 first. If the call does not connect, they should use the alternate number provided for their area.

Alternate emergency contact numbers

• Riverside County: 951-776-1078
• Indio: 760-775-3730
• Palm Springs: 760-327-1441
• Cathedral City: 760-770-0300
• Indio CHP Non Emergency line: 760-772-8900

The Palm Springs Police Department reported that some T-Mobile customers were having difficulty connecting to 911. Police said text-to-911 services remain operational in Palm Springs.

Cathedral City Police say the service disruption is still impacting one cellphone service provider, AT&T, and that the department anticipates service being restored today.

It remains unclear what caused the disruptions or whether the outages are connected.

Authorities have not provided a timeline for full restoration of service.

Some 911 centers in the San Francisco Bay area were also reporting outages Wednesday.

This is a developing story. Stay with News Channel 3 for the latest updates.