‘Help2Others’ customer assistance program to be offered to eligible CVWD customers
The Coachella Valley Water District (CVWD) is partnering with United Way of the Desert to launch the new ‘Help2Others’ Customer Assistance Program to provide a financial assistance to low-income water customers.
Starting January 1st, CVWD water customers who meet eligibility requirements can receive a one-time credit of $50 on their water bills.
In instances where the credit exceeds the amount of the bill, remaining, unused funds will be applied to the next bill. Customers can reapply for the credit every 12 months.
This new program will be funded primarily through charitable donations, as well as funds from the sale of scrap metal and CVWD’s book, Lush & Efficient Landscape Gardening in the Coachella Valley.
All donations will go directly to United Way of the Desert, which will manage the program and determine participant eligibility.
Customers must meet the following criteria to receive assistance:
The CVWD bill must be in the name of the residential customer seeking assistance.
The address on the bill must be the customers’ primary residence.
Customer may be subject to a water conservation review prior to approval.
Program is limited to CVWD residential customers only.
All household members’ income, from an eligible source, must be combined for a gross annual household income.
Starting January 2, 2017, customers can call Unites Way of the Desert at (760) 323 – 2731 to apply. You will be asked to make an appointment to apply in person and provide all the requested information. For more information about the program, visit CVWD’s website.
