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Medicare Information Center Opens To Answer Questions

Marilyn Wright wants to go to “Curves” gym but it’s not covered on her medicare plan.

So instead of picking up the phone, she went in person.

“He was showing me the one that I don’t have that will pay for Curves, explaining the difference between my plan and the other one,” said Wright.

Her insurance company, Inter Valley Health Plan, opened the doors on their new information center at 555 S. Sunrise Way, Suite 105 in Palm Springs.

Employees are ready to help customers with their questions or sign people for new plans.

There’s also a wall of pamphlets detailing different community events aimed toward seniors.

“From yoga to how to raise grandchildren, we’re really focusing the things seniors might be interested in,” said David Bradley, a sales representative with the company.

The company information centers throughout Riverside County, but this is there first one in the desert.

Wright lives around close enough to walk here and said she might be a regular.

“Oh it’s great. Yeah and it’s a beautiful office I’ll probably come here often,” said Wright.

According to Bradley, the will be busy. Customers have already had a lot of questions about the health care reform President Obama passed earlier this year.

The company created a pamphlet to help.

“Multiple requests daily. It’s not something no one’s requesting, they’re requesting it in large numbers,” said Bradley.

And if your on medicare, Bradley said to mark your calendars.

There’s no longer a chance to change your plan at the beginning of the year.

“Overall, some of the co-pays are expected to increase on different plans so it’s definitely important to look into a change in October and November, December,” said Bradley.

Which means wright will have less time to change her plan if she wants.

The centers grand opening is on Monday with an ice cream social. The center is open Monday through Friday from 8 a.m. to 5 p.m. But starting next month, they hope to be open on the weekends.

KESQ News Team


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