Western Village Mobile Home Park residents complain about being without gas for a month

A Palm Springs mobile home park has been without gas for three weeks. Residents added they have little confidence the problem will actually be fixed. 

News Channel 3’s Dani Romero has more on the concerns. 

It's been a long three weeks for Susan Rudisill and her husband. They have no hot water. 

((sot susan rudisill -- western village mobile home park resident)) 

“When we’re showering like this put back in the bucket soapy up and rinse off," said Rudisill, a Western Village Mobile Home Park resident. "This modern day bird bath.” 

Residents at Western Village Mobile Home Park in Palm Springs got this notice earlier this month. The gas was turned off for a repair. 

“Because of mother nature rain came they were not able to finish but they will be out there tomorrow," said Wade Brannon, a resident.

“We have no heater, no way to cook because the gas is off just enough is enough," said Rudisill. "Somebody needs to do something” 

Still, management has tried to help. They have offered families small  heaters, hotplates and a unit for a hot shower. But it's only open with limited hours and days. 

“They have one place where you have to sign up to take a shower but most people are not going to do that because of COVID," said Brannon. "Its just too much going on.” 

Residents added they are frustrated with the lack of communication from management  and the little movement in repairs. 

"They came off, they took the gas off, they capped it and we haven’t seen anything since that was 19 days ago,"said Rudisill.

SoCal Gas tells us their crew detected a gas leak on March second. They explained for safety, they shut off the line until it’s fixed, but the customer is responsible for repairs.

“I am living like a caveman right now just like a caveman," said Brannon.

We reached out to the property owner about when the repairs will be finished at the mobile home park. We haven’t received a response yet.