Delays from winds and road closures affecting ride share earnings

PALM SPRINGS, Calif. (KESQ) - It's been a tough stretch for ride share drivers, as strong winds and road closures disrupt trips across the region. Longer drive times affecting their ability to find and pick up passengers on time.

But some drivers are now being penalized for it, and seeing hits to their earnings as a result.

Suzanne Golas, a local ride share driver, received a notice from Lyft, stating post-ride increases will not be added to her fare in cases where the trip is longer than estimated.

“I got several messages from one of the ride share companies that my rides were taking too long and they thought I was doing something fraudulent to increase the fair which I tried to explain to them."

Suzanne Golas, ride share driver

News Channel 3 reached out to Lyft. A representative says they have reached out to the driver and are now looking into the matter.

As for ongoing road closures, Golas says the recently approved contract for the Gene Autry wind wall project is a step in the right direction, but more work is needed.

Stay with News Channel 3 for more.