Health exchange fixing mailed eligibility notices
The agency that runs California’s health insurance exchange is scrambling to correct a technical problem that left blank spaces in eligibility notices mailed to nearly 114,000 households, leading to consumer confusion just days ahead of the application deadline.
A Covered California spokeswoman said that the botched notices were mailed between Nov. 22 and Dec. 7. They went to people who had signed up under the state’s rollout of the federal Affordable Care Act and were deemed eligible for coverage.
In some cases, the notices said the applicant was eligible for coverage but not eligible for something else that was unspecified, with only a blank space at the end of the sentence.
The forms also omitted tax credit amounts and whether the person was eligible for Medicaid.